CROWN KIDS PRIVACY POLICY
This Privacy Policy describes how Crown Kids (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Collecting Personal Information
When you visit the Site, we collect information about your device, your interaction with the Site, and information necessary to process your purchases. In this Privacy Policy, “Personal Information” refers to any data that uniquely identifies an individual.
Device Information
- Examples of Information Collected: Browser version, IP address, time zone, cookies, viewed products, search terms, and site interactions.
- Purpose: To load the Site accurately and perform analytics to optimize our Site.
Order Information
- Examples of Information Collected:Name, billing and shipping address, payment details (e.g., credit card numbers), email, and phone number.
- Purpose: To provide products/services, process payments, arrange shipping, provide order confirmations, and screen for potential fraud.
- Source:Collected from you.
Customer Support
We may also collect additional information if you contact us for customer support.
2. Using Personal Information
We use your Personal Information to:
- Fulfill and manage orders, payments, and shipping.
- Provide customer service and support.
- Communicate with you regarding our products and services.
- Screen for potential risk or fraud.
- With your consent, provide marketing and promotional content.
3. Sharing Personal Information
We share your Personal Information with service providers to help us deliver our services and fulfill contracts. For instance, we may share data with partners for payment processing, order fulfillment, and legal compliance (e.g., responding to subpoenas).
4. Text/SMS Marketing Notifications
By subscribing to Crown Kids text notifications, you agree to receive automated marketing messages about our products and services. Standard message and data rates may apply. You can opt out by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Text HELP for customer support.
We value your privacy. Your opt-in data is shared only with our messaging partners who enable and operate our messaging program. Our site also uses cookies to track items in your cart, including abandoned checkouts, to send SMS cart reminders.
5. Behavioral Advertising
As described, we use your Personal Information for targeted advertisements. Examples include:
- Google Analytics: Used to understand site usage. For more, see the Google Privacy Policy. To opt out, visit Google Analytics Opt-Out.
- Advertising Partners: We share Site usage and purchase data with advertising partners. You can adjust ad settings on platforms like Facebook, Google, or through the Digital Advertising Alliance.
6. Data Security
We take data security seriously and implement administrative, technical, and physical safeguards. While no system is entirely secure, we continuously update practices to protect your Personal Information.
7. Children's Privacy
Our Site is designed for children’s products but is intended for use by adults only. We do not knowingly collect Personal Information from children under 13. If we learn that a child under 13 has provided us with data, we will delete it.
8. International Data Transfers
Your information may be transferred to servers outside your state or country. We ensure data transfers comply with relevant data protection laws, maintaining adequate protection.
9. Your Rights (GDPR/CCPA Compliance)
If you are a resident of the EEA or California, you may have rights regarding your Personal Information:
- Right to Access:Request a copy of the information we hold.
- Right to Rectification:Ask us to correct any inaccuracies.
- Right to Erasure:Request deletion under certain circumstances.
- Right to Restrict Processing:Limit how we use your information.
- Right to Data Portability:Request data in a structured, machine-readable format.
- Right to Object:Object to data processing, such as for direct marketing.
To exercise any of these rights, please contact us
10. Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. If you wish to have your information deleted, contact us, and we will review your request.
11. Cookies
We use cookies to improve your browsing experience, remember preferences, and analyze site interactions.
- Types of Cookies: Functional, performance, advertising, and social media/content cookies.
- Do Not Track: Our data collection and use practices are not altered if we detect a "Do Not Track" signal from your browser.
12. Third-Party Links
Our Site may link to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.
13. Changes
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be posted on this page, and we may notify you by email or site notice.
14. Contact Us
For more information on our privacy practices or if you have any questions, please contact us.
